Returns & Exchanges
At The NSF Shop, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day return policy on all unworn items with original tags. Whether you need a different size or a full refund, our streamlined process ensures your satisfaction is our top priority.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Print Your Label
Follow the prompts to download and print a prepaid shipping label, which will be sent directly to your registered email address.
Pack Your Items
Place the items in their original packaging, ensuring all tags are attached, and securely seal the box with the new return label attached to the outside.
Ship and Track
Drop off your package at any authorized carrier location and keep your tracking number handy as we process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing